Connecting with your Customer
Price: R5 500
Duration: 9 Weeks
There’s nothing like human connection – value adds and perks are great, but nothing can beat great customer service, and nothing builds your brand quite like it. After all, a Happy Customer equals a Happy Business. Why? Because when your customer is happy, they’ll return, again and again. And a thriving business is simply built on multiple returning customers, not so?
Building brand loyalty is like building a relationship – founded on trust, expectations met and mutually beneficial. This short course is designed to help you connect more effectively with your customers in order to improve the customer experience and encourage loyalty, profitability and satisfaction.
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Detailed Course Info
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